RawPharma Biz Private Limited ("we", "our", "us") respects your privacy and is committed to protecting the personal data of users who visit or use our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or engage with our business.
1. Company Information
Legal Name: RawPharma Biz Private Limited
Registered Location: Ahmedabad, Gujarat, India
Contact Email: [email protected]
Contact Phone: +91-8320310672
Business Nature: B2B & B2C platform for Food, Pharma, and Chemical raw materials
2. Scope of This Policy
This Privacy Policy applies to all visitors, registered users, customers, vendors, and business partners who access or use our website, mobile interfaces, WhatsApp Business communication, or related digital platforms.
3. Information We Collect
We may collect the following categories of personal and business information:
a) Information You Provide Directly
Full name
Email address
Phone number
Company name
GST number and other business identifiers
Billing and shipping address
Login credentials (username and encrypted password)
Uploaded documents (such as licenses, certificates, COA, specifications)
b) Transaction Information
Order details and purchase history
Payment references (bank transfer or UPI confirmation details)
Note: We do not store sensitive banking credentials. Payments are processed via bank transfer or UPI using secure channels.
c) Automatically Collected Information
IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies
4. Use of Information
We use the collected information for the following purposes:
To create and manage user accounts
To process inquiries, orders, and transactions
To provide customer support and business communication
To send transactional and promotional communications (email / WhatsApp)
To comply with legal and regulatory obligations
To improve website functionality, security, and user experience
For internal analytics and business intelligence
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functions such as login sessions
Analyze website traffic using tools like Google Analytics
Improve performance and user experience
You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
6. Third-Party Services
We may share limited data with